• Building a relationship with our customers is extremely important to us and so when we receive feedback from someone who has taken the time to comment, it adds a smile to our day.  Here are some of our favourite comments (you can also read our Google Reviews here).
  • If you have received good service from 1a Aerials, we would welcome receiving your feedback via Google Reviews or email at info@1a-aerials.com.

  • domestic projects

    Just wanted to thank you so much for the very efficient and professional way you fixed our new aerial and set up the Sky dish.It was tricky (to say the least) to relocate cable from main house to annex. Your expert knowledge and ability has enabled our Uncle to enjoy a full range of TV channels in his annex (he is one happy chappy). We would not hesitate to recommend you to anyone.

    Graham & Irene SalterSt Ishmaels

    I called 1a Aerials last week after a check online to find someone to re-locate and replace an old failing FreeSat dish. Couldn’t be happier with the work Dave carried out. From the first phone call to completion of the job Dave was courteous, professional (with all the dedicated tools at hand) and super knowledgeable, as you’d expect with over 30 yrs in this business. 100% recommended – a happy customer.

    Steven NorthTempleton

    I have used the services of 1a Aerials a total of 3 times, and on each occasion have been impressed with the standard of work that Dave has carried out, and with his knowledge of the technical details. He does a thorough job and i can recommend him above anyone else. Meurig.

    Meurig JonesPontfaen

    Such a relief to be able to talk to lovely, helpful people who can listen and advise, then connect up everything you could possibly need. Real expertise. Thank you. Happy to recommend you to anybody.

    Libbie NoakesLlandeloy

    The connections in our freesat dish succumbed to the Pembrokeshire weather but Dave identified the problem and fixed it expertly and quickly despite it blowing a gale. Didn’t even charge for the bits! Very impressed and thoroughly recommended. Thanks Dave!

    Huw GriffithsDinas Cross

    Many thanks for the efficient way you carried out the work for our cottage. Best wishes, Steve.

    Steve MilesFishguard

    Fabulous service, thank you for all your help, prompt and reliable service. Thank you 1A Aerials.

    Judith SparkesLLangwm

    I needed some advice on moving my Sky dish due to high trees affecting my reception. Sally gave Dave the details and Dave did the rest. Gave me a lot of information via emails which helped.

    Dave came out when he said he would. He had given me a quote which was spot on and sorted the problem. It’s a pleasure to do business with people who do what they say they are going to do and genuinely care about both their business and their customers. I have no reservations whatsoever about recommending Dave and Sally & 1a Aerials. They are also nice people and Dave, the fresh coffee is always available.

    Martin MerrickRosebush

    Just like to say a big Thank You to Dave. I had a new aerial fitted by another installer several years ago and it was never a good picture or could not pick up all the channels. Recently a work mate of mine had Dave to sort his aerial out and he was that impressed that he gave me Dave’s card and said give him a try.

    I did. Quality service, an extended pole and new aerial (fitted at a lot cheaper than I had done previously), and what a picture, channels I never new existed.

    Anyone reading this thinking about having an aerial fitted don’t hesitate. Phone 1A AERIALS.

    Mark HicksKilgetty

    1a have been excellent in dealing with what seemed to be a complex problem, bringing together a shared system which was explained to us all, and put together promptly. Both Dave and Sally have been a pleasure to work with.

    Rhidian and KimAnnie's Cottage, Solva

    I contacted 1a Aerials as the sound and pictures on my digital TVs were breaking up, especially when it was windy. I was quite prepared to invest in a new aerial and signal amplifier to cure the problem.
    Dave turned up with his box of tricks to measure the signal strength and its quality. This confirmed my suspicion that trees were affecting the signal. He rigged up a new aerial and took it onto the roof to check the best direction for the signal. Using his meter and the new aerial, he found a stronger signal and adjusted the existing aerial to suit.
    Dave retested the signal strength and quality indoors. Since the adjustment there have been some windy days with no break up of picture.
    I was very impressed with the professionalism of 1a Aerials in identifying the cause of the problem and their integrity in not taking the opportunity to upgrade the existing equipment. Well done.

    Richard BiddiscombePenffordd, Pembrokeshire

    Just a note to say a HUGE thank you for the job you did in our bungalow in Clunderwen. All TV inputs are now working like a dream and I now have a spare TV to watch the footy when the missus is watching her soaps, happy days!

    For anybody looking, please give Dave & his team a call. First class service from start to finish, very knowledgeable, turned up exactly when agreed, talked you through the whole process and gave you good, honest advice. Not to mention the whole work was carried out to the highest standard. So if anyone’s looking, the ONLY place to go is Dave & his team at 1a Aerials, highly recommended for any job of any size. Thanks again and all the best!

    Liam MeredithClunderwen, Pembrokeshire

    1a Aerials provided us with an excellent service from start to finish. We had been having problems with our Freeview TV reception from an aerial on the roof of our house. We were given a prompt appointment date and Dave was able to isolate the problem (corroded electrical parts in the aerial) quickly. He then set up a new aerial there and then and reprogrammed our TV for us. We are very pleased with the work carried out. Overall a fast, friendly, efficient and reliable service. We would highly recommend 1a Aerials. Thank you Dave.

    LaraPembroke Dock

    I was impressed with the installation process – they appeared on time, considered the best way to get the cables into the house and down to the router, paying attention to minimising damage! At the last minute I remembered another wi-fi item (Sky on Demand) and thankfully Dave ensured that was set up correctly too – recognising that although it wasn’t technically part of their brief. The speed of the new system is impressive varying between 9.7 and 10.4 mbps so far so sending photos is wonderful – I no longer lose the will to live whilst waiting PLUS we can watch iPlayer etc.

    Ann PoolePenycwm, Pembrokeshire

    Hi Dave, Do I need to put a red light on top of that pole LOL. On a more serious note, I would just like to say what a great job you have done and to say a big thank you. Testing today I am getting 10mb down and 5mb up, what more could I ask for living where we are. Thank you.

    Thierry SealLlanfalteg, Pembrokeshire
  • commercial projects

    We are the fortunate customers to whose rescue Dave came having re-scheduled his day. Not the first time, I might add. This is one amazing guy who always sympathises with the panic and frustration which losing an internet connection causes when one is trying to run a business and who always gives the job his best shot. Many, many thanks Dave and Sally.

    Marcia GiardelliTrefalen Farm, Pembrokeshire

    Ever since meeting Dave in 2014 we have been delighted with his open, honest approach whilst planning and installing our new digital TV and Wifi system for our award winning cottage complex at Clydey.

    He always puts the customer first and is responsive if we ever need advice. Thank you for your professional and excellent service, it’s much appreciated.

    Dewi & Jacqui DaviesOwners of Clydey Cottages, Pembrokeshire - www.clydeycottages.co.uk

    I have been using 1a Aerials for nearly 3 years and always received a quality and prompt service. Dave’s expertise is vast, his ideas are always well thought through and nothing is too big a problem. If there are any challenges, he is always willing to go the extra mile to sort them out.

    David Parry-JonesOwner, Treleddyn Holiday Cottages - www.treleddyn.com

    Celtic Camping first used Dave and Sally at 1A Aerials in 2013, to enable broadband on this coastal site. From my initial enquiry on a Monday, the whole satellite system was in place and up and running by the following Monday, working through the weekend to make it happen, demonstrating excellent service and professionalism throughout.

    Subsequently 1A Aerials have fitted two new Freesat dishes and systems for our bunkhouses and large group accommodation.

    Looking ahead, we are taking advice from 1a Aerials with a view to expanding WiFi across the entire site and will continue to work closely with Dave and Sally on current and future projects.

    I can thoroughly recommend this prompt, efficient, friendly, and consistently helpful business.

    Ian GriffithsOwner, Celtic Camping, Pembrokeshire

    Heating is a substantial property cost and even more so in areas without access to mains gas. When our rental property was empty in the winter, the heating had to be left on, in case of any cold spells. Also the heating may have been left on between rentals at other times. The result was higher costs than necessary.

    Our property having two sections needed a more complicated system to be run from the same WiFi hub than the normal. The original installer could not get the system to work! However I contacted Dave and he took the job on.

    The system now works, from my phone or iPad I can control the heating, turning it down between guests to the 12C setting and turning it up just before the guests arrive so they arrive to a nice warm cottage. I can also see the last week’s history of temperatures. There are simple instructions for guests to run the temperature next to the thermostat. I am hoping for substantially reduced Calor bills and can keep a regular check that the heating is working.

    Stuart JohnstonMin yr Afon Cottage, Solva

    “If Carlsberg did Aerials – 1A would be it” I contacted Dave regarding a very difficult satellite broadband installation to cover a caravan park where we have a holiday home.
    Nothing was too much trouble, from site visit, to installation, to fine tuning for the summer holidays!

    To say everyone who now has the benefit of broadband is over the moon, would be an understatement. The whole team, from Dave, to Sally, to Tom, have dealt with us with patience you seldom see these days. Da Iawn 1A Aerials – keep up the excellent work!!

    Jamie LeyshomNew Inn campsite resident, Pembrokeshire

    Terrific 1A service- thankyou! We have t’internet on tap everywhere now, just brilliant!

    Glenda Signspeed, Pembrokeshire

    As a rental property the reliability of everything in your property, is of key importance, but our TV aerial system constantly failed. Dave provided a detailed analysis of the issues and a range of solutions, but more than that he facilitated bringing a group of owners together which allowed for the sophisticated reliable system we have now.

    The work was neatly completed, in the timescale given and at the price quoted. The group started with three properties but has recently expanded to six properties, bringing benefits of reduced cost to all.

    Stuart JohnstonMin Yr Afon Cottage Solva

    I have had the pleasure of working with and recommending 1A Aerials on various projects, mostly on Retreats Group sites including Roch Castle and Penrhiw Priory which are both 5 star properties. The Proprietor Dave Cooper has a vast amount of technical knowledge and experience which he is able to impart to anybody from tech experts to those with minimal understanding. His work is very professional, reliable and clean and always to a high standard. On occasions Dave has had to overcome some very difficult installations, but with his common sense approach and his open manner of discussing installation details thoroughly with the client, makes it very easy for me to fully recommend 1A Aerials for a wide range of aerial applications.

    Sean KimseySK Consulting (Retreats Group)

    Dear Dave, On behalf of the community of Roch, we should like to express our thanks for the work you undertook installing the WiFi at Victoria Hall. We really appreciate the time and effort you took bringing this project to fruition.

    Pam MesserNolton and Roch Community Council

    Dave was supremely professional in setting up the Satellite, Aerial and Audio systems in our Sony Centre Outlet at Cheshire Oaks. The quality of workmanship and expertise was the best I have seen when fitting out Sony stores. I would recommend his services to everybody; not only for new installs, but Dave came to my rescue when my mast head amplifier was damaged, getting us back up and running the same day. Exemplary service indeed!

    Dave Cox (Manager)Sony Centre, Cheshire Oaks